“It’s not what you say, it’s what they hear.” –Don Meyer
"Talk to a man about himself and he will listen for hours." –Benjamin Disraeli
"One of our rules is that when we talk to each other it is eye to eye." -Mike Krzyzewski
"No matter how much success you're having, you can't continue working together if you can't communicate." -- Matt Cameron
“Written encouragement comes directly from the heart, uninterrupted and uninhibited. That’s why it’s so powerful.” -David Jeremiah
"Know what you wish to say, say it with all the feeling you command, and then sit down!" –Napoleon Hill
"If you aren’t trying to improve your communication skills and trying to have more of an impact on the atmosphere you are playing in, you are neglecting a big part of sport." –Dick Devenzio
“It’s better to understand than to be understood.” –Bill Russell
“Leaders have to remind people to talk to one another. They have to teach people to talk. And believe it or not, at Duke, we teach players to talk through repetition — just like other physical drills in practice.” –Mike Krzyzewski
"Listening can make the difference between a mediocre company and a great one." –Lee Iacocca
"The most important thing in communication is hearing what isn't said." -Peter Drucker
"The biggest mistake you can make in trying to talk convincingly is to put your high priority on expressing your ideas and feeling. What most people really is to be listend to, respected, and understood. The moment people see that they are being understood, they become more motivated to understand your point of view." –David Burns
"In communicating with the players on the court, I find it extremely helpful to precede constructive criticism with praise. I use what I like to call the 'sandwich technique.' First, I compliment an aspect of the player's performance, then I slip in the constructive comment, and then I top it off with more praise.” –Morgan Wooten
"A gossip is one who talks to you about other people. A bore is one who talks to you about himself. And a brilliant conversationalist is one who talks to you about yourself." -William King
“Never be concerned about repeating a message; repetitive verbal teaching is a great form of teaching. Teaching doesn’t always have to be physical.” –Kevin Eastman
"On our Duke Basketball teams, I never want to be the only communicator. In order for a message to get across, it must be echoed by every member of the group. I constantly look for the members of my team who can help convey the message." -Mike Krzyzewski
“We communicate our values in everything that we say and do. We use a creative vocabulary to make our teaching and communication more memorable and effective.” –Dick Devenzio
"Metaphors are my crutch for a limited vocabulary. I’ve always felt a kid needs to see things, not just hear them or read about them. People remember stories and examples better than words." -Mike Krzyzewski
"Sometimes you have to whisper to be heard." –Don Meyer
"I believe that my work is as much about words as basketball. Choosing the right words to say to players is no less important than picking the starting line-up or court strategies.” -Mike Krzyzewski
“The two things people like to hear the most are the sound of their own name and a compliment -- preferably together.” –Morgan Wooten
"Effective teamwork begins and ends with communication." -Mike Krzyzewski
"Communication does not always occur naturally, even among a tight-knit group of individuals. Communication must be taught and practiced in order to bring everyone together as one." -Mike Krzyzewski
“The difference between the almost right word and the right word is really a large matter—it’s the difference between the lightning bug and the lightning." –Mark Twain
“People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choicest words lose their power when they are used to overpower. Attitudes are the real figures of speech.” –John Maxwell
“If I went back to college again, I’d concentrate on two areas: learning to write and learning to speak before an audience. Nothing in life is more important than the ability to communicate effectively.” -President Gerald Ford
“The greatest problem in communication is the illusion that is have been accomplished.” -George Bernard Shaw
“Accept complete responsibility both for understanding and for being understood.” -Brian Tracy
"He that answers a matter before he hears it, it is folly and shame unto him." -Proverbs 18:13
“The substance of your communication is the response it generates.” -Tony Jeary
“The greatest communication skill is paying value to others.” -Denis Waitley
“Writing is the gold standard of communication. Learn to do it well, and see more gold.” -Chris Widener
“Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.” -Benjamin Franklin
“Self-expression must pass into communication for its fulfillment.” -Pearl Buck
“The organization that can’t communicate can’t change, and the corporation that can’t change is dead.” -Nido Qubein
“Good communication is as stimulating as black coffee, and just as hard to sleep after.” -Anne Morrow Lindbergh
"Judge a person by their questions, rather than their answers." -Voltaire
"The foremost thing we require from our players, before anything else, is that they make good eye contact...eye contact is a sign." -Pat Summitt
“The greatest problem in communication is the illusion that is have been accomplished.” -George Bernard Shaw
"The biggest block to personal communication is man's inability to listen intelligently, understanding, and skillfully to another person." –Carl Rogers
“Don’t talk too much. The tongue is a dagger which often assassinates success.” –Henry Baldwin Hyde
